Freight:
DBS will provide shipping options to your dealership via GoSweetSpot.com at the time of checkout. All orders will be shipped with Courier Track & Trace. DBS reserves to right to ship with any courier company acceptable to DBS. Every effort will be made to ship the same day if orders are placed before 1:00 p.m. Due to these conditions, orders cannot be changed or added to once it has been billed, a separate order would have to be placed. DBS will accept no liability to any delays experienced in shipping.
Merchandise Returns:
Returns for any reason other than “defective” must be made within 7 days of the date of purchase. Returns for any reason other than “defective” will be subject to a restocking fee of $20.00. All returns are subject to inspection for determination of credit. Items being returned must be in unused new condition, in its original shipping materials. Items being returned must be shipped by the Dealer only, using Courier Track & Trace. All return cost incurred will be met by the dealer. Returns that do not meet these conditions, credit will not be approved. All sales are final on discontinued and closeout items.
Restocking Fee:
DBS will charge customers a $20.00 restocking fee for every package which a customer calls/emails and cancels that has already been pulled, scanned, and placed for delivery.
Damaged, Short and Over Shipments:
Any damaged, short and over shipments must be notified by email within 7 days from the invoice date. DBS will make every effort to rectify incorrect orders and make any appropriate credit
Backorders:
Back orders will be shipped separately and must be paid for in full prior to the order being placed, (back orders cannot be cancelled). Back orders will be shipped to Dealers automatically without notice, as products are received.
Updated: 14/03/2023 DBS Distributing